We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Thank you
Very nice Good quality
It is a bit warm and it is soft inside, the only detail the sleeves are a bit short (I am 1.75mts) so if you are tall, ask for one or two sizes more than yours, I ordered 3XL and normally in sweater I wear L, I asked for it great because I wanted it on the side but there is not very much on the side to say, in general well
The knitted ribbed hem is too thin and tension less, otherwise nice product.
This brand Sweater is the best, great fit and warm.
ok
A
Good
With a soft texture on the warm hair line It seems to be a pretty sweater.
good
The winter fleeces sweater, is not only beautiful and smart, but it comes with a thermal layout. it has the value for money
Good quality and warm. The first impression is super cozy and good to wear. Just hearing a slight smell after unpacking. But then after the first laundry (at 20 degrees) there is no more smell. VG
Great
It's good for the price. I think I bought it well. Thank you.
Men's woolen seeater for winter in black color, with external application of manufacturer's logo.
Excellent, 170 height and 63 kg was perfect for 2XL, excellent tailoring
Normal egg light of the priyshov of the trohi of the rumpled, the arrival in the middle of the fleet in the 175/75 of the pidyshov is normal
Jinan fabric and a beautiful model but me and Zno 85 must take the size of 4XL
This is the third one I ask because it is a real super sweater a high quality garment very warm and soft looks very good and high brand I already have the 3 colors, thank you very much supplier🙏🏻, I highly recommend them!!!!
Well received, very warm sweater perfect for the winter. Thanks to the seller.
It's the second one. Not disappointed. I recommend.
Good quality, very warm and soft, and the size is right, thank you seller.
fits just fine. I'm 1,92m for this size. decent texture, it appears to be warm. arrived 2 days earlier than expected so that's a good thing. I think it's a good buy for the price.
Very nice Sweater, good quality, quick shipping, I definitely recommend this seller.