We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
They look good, look warm, fits well and they seem really durable.
Everything is fine, rozmir pidishov, beautiful and warm) I will be more important, my dear sellerđ€
Super, whirking on all the opadiv.
Lungs. Fit to our 42. Thin, so for Frost will not work. Feet sweat in them. For the price I recommend.
For the Taku top. Shvidka delivery. For the winter frost is not a fool of pidyde, but for such weather until the Ministry of 5 mozhe Buti
very happy with those new boots they are very warm and comfortable they are exactly like described already used it in cold weather
Setumeino naiyouga tadasikata kiboutosite kutuno omosamo osietehosii
Perfect size quality perfect price
Everything yak is described. Simple, light insulation sneakers.
I asked for two different sizes and they both came to me in the same size, the label marked the different sizes but both mediate the same.
Norms
The product is received. the quality is not bad, warm, loose, looking 5 points, light. you can charge for the price.
Kindness, Zruchni, light, odorless.
Puhe chotki Boti. Moscow, light and warmth! My leg was just a little and I was like a rosemir)
All OK
Fine Shoe already run 20 km on
Zruchni, light, insulated. On not heavy frost to give. Rozrakhovvaty for the season, Mabout, not Varto. Sell vidislav goods shvidko. Arrived a new one. Seller recommend!
The goods are just by the hour, satisfied with this.
solid shoes, always order for a larger size
The product meets what it promises, although the sole is not very comfortable, but if it keeps the feet a little warm
The parcel arrived very quickly. I ordered 41 for my size 38, but it was possible to order 40 size. I will wear it with a warm toe.
Good product, I ordered size 43 for my wife she is 27 mx and it suited her (if there was half a point it would have been better, for the thickness of the wool snow socks) 10 usa, it would be more comfortable, I don't give it 5 stars for how long it takes to arrive
The sneakers are very good, warm. The size was two sizes larger than the usual one (the burden was 36 I took 38).
am size 37.5, heel to toe 23 cm. ordered 40. very very narrow, description is off. looks bulky, very wide around the ankles but inside narrow. look sturdy enough, nice looking and warm. unfortunately not for me. my feet are not wide, and a larger size will look too bulky. return is unclear. will need to try.
high quality of the product!