We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I just bought this item for Christmas it looks awesome! Can't wait for my family member to get it.
Very nice material, very thick and comfy.
Excellent comfortable good for cold
Great Many thanks
never arrived
very good
After buying product accordingly to size table, everything fits and moreover, trousers are perfect for winter for men.
They look great
I like it, it's just small. Ordered medium size, I'm 155lbs, 5'5
ok
Excelente
Fantastic quality for the price. The inner layer of wool is so soft and warm. An XXL fit for American medium in mens. Will be buying another pair for my hubby soon.
brilliant they look and feel really good and will be really warm just what is needed for the winter Many thanks
Fits well my teenage son. Really warm. I don’t know how it’s gonna look after wash
brilliant just what I needed for the forthcoming winter months Many thanks
I liked 👍
Thank you its Very Very GOOD
Nickel nothing to say, corresponds to what I wanted to part. part a pocket plus small and less deep than the other and the zip that serves nothing else is ok and it keeps warm.
Warm, with a touch, pleasant to the touch. As a home garment is an ideal option. The only thing that 163 length turned out to be normal for those who are taller will be short.
Super fast delivery, super service, 1A goods, happy to place order again, since price performance is top, please order from this seller!
Comfortable and very warm. Recommend it
Good 👍
Order received fast and neatly packed, parcel is as described, very thick and suitable for winter, I recommend
Excellent pants I loved it is thick and good quality I recommend that you buy with this seller the pants is of quality and it is not cold is the second I buy
Very good, it heats up a lot and has a clasp in its pockets.