We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It is very good, it is somewhat shorter than I expected and it has no pockets but the quality is very good, arrived very well packaging I recommend the product and the seller received before the estimated time
It comes perfectly in size, fits the body well and looks super great for autumn winter, I already have the 3 colors
I loved the jacket. Very sheltered and good quality. A little oequeña, but very beautiful. Arrived fast
It is great, good quality, soft, warm, enviable value for money, nothing to reproach.
Ordered a small. Perfect sizing. Not too big just above. Ordered a small its still a bit baggy but it looks richer appose to a tighter fit. Love it for fall/ early winter outings
Everything ok. Arrived early. The sleeves are fair to me but long I do well, I am 1.62m and I weigh 67kg. The only thing that brings a lot of fluff and you have to shake it.
Very beautiful jacket .. about a little above the navel in length .. I 169 for growth, OG-120 Ob-118 Off-114 Took XL and guessed right .. Very much advise. The quality is excellent.
very surprised on the sizing and softness of the material. however the seems on the inside are a little bit rough, I'm sure with a wash will be fine though.
Fast dispatch. The quality is good. Warm. Odorless. Absolutely copies the natural tannin.
The coat is beautiful as in the photo. The inside of the piece is very warm and soft wool. On the outside, it has the texture of fake leather, but of quality. The only defect of the piece is the inner part that loosens a lot of fur and ends up sticking to the clothes you wear underneath. The piece is very comfortable and worth the price. Arrived on time and very well packed. Great purchase!
Very cute and quickly arrived in chili, I loved it is warm boot few fluff
very good
I love it, it is very beautiful and warm. I arrived earlier than established. The coffee color is certainly perfect for me and the size also looks spectacular for me that I am small. Very warm
M'yaka, to walk for autumn, if it is not too cold, I came to pour shvidko de in three tizhni
Bad quality! Don’t buy it!
It is as in the photo, good material, warm, and the size is the corresponding, also the color.
I loved the quality, I didn't expect it to be so good
Cute Jacket, delivery in 1 week. Quality bof but for the price should not be expected to plus.
Cute in comfortable
This is what follows her as beautiful, I asked for xs and it was perfect for me to measure 1.55 and it was above the navel it is short but very warm. It is worth asking for her at the 100% recommended
Amazing quality for the low price. This leather is soft, all lined, it heats up a lot. The zipper is quite large and quality. S size was right in the sleeves. No defect. Can buy without fear.
I asked in XL and I thought I could stay small (I'm NORMAL) and I stay perfect, I think maybe I don't want to close, but it even closes ME. Is totally beautiful It is only short, it arrives right especially the JEANS come to ME.
Perfect! I 've never seen Zara's in person, but it seems to be identical, maybe just the different material! Use M usually, but the G served perfectly.
Nothing to say a jacket that looks like its image
Nothing to say perfect