We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice skirt but it’s too big around the waist for an xs
This skirt really surprised me! The fabric is extremely good, well lined, great finish and the fabric is very quality. Got a little wide at the waist but nothing much. Waist: 75 cm hip: 97 cm
Beautiful skirt, great material, looks just like photo and feels high quality
Everything perfect, very good quality!
I thought it would be big, but it's good because it's not big. It's incredibly short, even on 153. It's thick.
The perfect fit!! Great material too
Super, I love it, the good quality fabric and the size corresponds to the one I use normally. I arrived very fast
sooo cute 🎀🩵
I loved good material
Ok quality
I love the skirt, such amazing quality I got a size medium
I got an XS and it fits perfectly, not too short or small. I am 170 cm and 52 kg with 65 cm waist. I am happy with the purchase. Its good quality for the price - no open seams or weird stitching.
fits great, fabric is thick
Perfect, the gray was in the right size, while the black was a little smaller than the gray. I loved the fabric and the modeling
Size something big, I usually use the S even a M sometimes and I asked for a XS thanks to having read the comments and it was perfect! Arrived quickly in a couple of days only. The fabric is super thick, it looks "good quality", like the ones from Zara, go. I love that it is a skirt pants for the comfort and for the price, the truth is that it is very worthwhile. Now to see how long it lasts without breaking or picking balls...
This skirt pants is wonderful. It stylizes a lot and is a necessary basic. Nothing to Envy z.ara. The quality of the fabric and everything is super good.
the quality is perfect, i love it😍😍😍😍😍
It’s perfect, but too short for me, I will re-order a larger size
Very good quality
I loved it but it comes wide!☹️
I LOVE IT. I will be honest, I think I may have gained some weight because it seems hard to zip up, and the zipper is a little stiff, but the quality and design are AMAZING. Fabric is nice, good stitching, has built in shorts( which is important because this skirt is short) and the pleating is amazing. So cute!
I arrived in 6 days, very good quality, the size is fine but not tight, I would buy again
Quality isn’t horrible but the fabric isn’t soft at all it feels rough . I’m usually a medium and that’s what I ordered, it fit kinda tight but it did zip up
Thick material skirt! Fits perfectly! I ordered a XS and i am 5'3, built in shorts are perfect too! It is short so beeare if you dont like short skirts. Shipping was super fast! Arrived days before expected delivery!
A little smaller than I hoped but I’m a tall person, the product quality is amazing and it really is Zara quality and material! Love it!!