We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
You can see parents but if goods very thin from the fabric but it is good for the price
really appreciate the fast delivery and wish I would have ordered the 36 the 37 Is a little big.
They are beautiful arrived in good condition and very fast size faithful I was perfectly happy with my purchase
great gift, just like the picture
They are really light, as in the photo, just a little large with some templates left I recommend asking for 1 number less I asked for 42 for n.6 but too wide. I loved
I love love these shoes
Excellent purchase thank you
They feel so light. Easy and practical.
Look Good
It's a bit ugly but for the price, it's okay
Good morning🌞. I really liked it arrived on the right date. Very good cool sneakers
this was a really good shoe
buenos
Very nice, good size
Average quality, I am 25 mx and I ordered 39. You can see seams in the back,. Are half comfortable.
amei
As the description, good quality, I recommend it
I liked them very much
Shoes are very nice but im a lil Disappointment because they are not true to size go a size up I can’t even wear mines because they are very small
Very beautiful slippers, equal to the description. I recommend them
Very lightweight cuter than i thought they would be pictures is very accurate.
Comfortable
They arrived well, quite late, but they are not as they think, they are disposable shoes with very thin soles and also very thin fabric, if you are to go out too much I do not recommend them
The shoes are nice, light they look like the photo but they are a little different, I asked for lilac color and they look white but they are still very beautiful, arrived super fast in 7 days
Great shoes, everything as in the description, you need to take a size bigger than you wear. I recommend the seller