We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Unfortunately not good quality 3 Times pulled on the shoelaces and the hole was torn for shoelaces
Very good very nice, good quality, excellent
Super!👍Space technology
Manje Clean. Quality is good and comfortable
Wonderful soft cuddly sneakers, my husband loved thank you very much for the agility in delivery👍Top I will be sure to buy more super Indico top😉
2. I am trading from this seller and it is not the exact end-I am waiting for the discounts
Slippers bomb, super, size 43 matches perfectly.
Excellent quality. Love them
Perfect! Even plus pretty than the photos and comfortable. I love it!!
I liked everything very well
Now the color and holographic material is better appreciated, the measurements correspond, bring templates
Very comfortable thank you
The quality of norms for such pennies, delivery shvidka, rosmir spivpadt. Recommend
The shoes look great and feel good when you run. Hopefully they'll last a longer time too.
Very beautiful and comfortable sneakers
very good product. the material is good. the seller knows what he's selling. highly recommend
Shipping OK They are very beautiful Or ordered a 46 came a 46 but they are too precise it took a 47 but there is no Max 46 number arrive. So who a 46 like me don't recommend
Very good 1A again
Beautiful, comfortable, my feet appreciate it.
I loved my brother a lot
Nice Shoes for the price tops
I am very satisfied with the basket. basket thank you very much
Just like the photo. Perfect and beautiful
Very great shoes
I love them, they are comodas