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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product is better than I expected, well made, the color is beautiful. Arrived before the proposed date. The supplier is highly recommended.
Good product, of good quality arrives a bit tight but quite well, I recommend that if you use loose clothes you ask for an additional size to your size but in general quite well.
I'll use it well.
Good
Is perfect, my father will love it.
Nice and thick
nice and cozy
Order compliant
Quality piece of non-wool merchandise at a knockout price. What more could you want?
Very beautiful, the fabric is soft and the size corresponds, very good material and arrived quite quickly, I highly recommend it
More than I asked for, excellent quality and price, arrived very fast
Excellent quality, but you have to be very careful when choosing the size.
Excellent pullover (warm vest/Numbering fit. Fast delivery.
Very comfortable and smart-looking vest.
Once satisfied with the price and product. The delivery is more satisfied. It was really fast. However, once the product arrives, it is necessary to wash it once before wearing. There is a lot of red staining, so the washed water becomes red.
Very good quality and beautiful design
It is very good, thick and good quality If it matches the size and measurements. I bought it eh various colors
Rather hot... Has good/reasonable quality ..
Very nice and good quality
Very nice, good quality, if I like it
Shipping fast and good.
Great quality
nice quality. color is slightly different .
Excellent quality, came super fast.
Excellent Seller. Excellent product. Aaa+++