How to choose the correct size:
Step1. Please measure your foot length carefully, when you choose the size.
Step2. Please choose the correct size according to your foot length
For example, If your foot length is 26 cm, you should choose the size 42.
Step3. If you are not sure of the correct size, you can click Contact Us!!!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The color is bright as the photo. But the size is still male. In my 24,5 they are too big, and since the material is thin, it can be seen. There are no questions about the quality.
For the season and does not match the size for a larger size.
Very nice, light sneakers, but a little big
Light, comfortable color is bright, need to take 1 size larger
Looked nice and the quality was good. Unfortunately I had no luck with the size. Do I had to return them.
Small! Cannot be exchanged. Threw away
Just fire🔥
Look very good
I was really surprised by the speed of delivery to Brazil, it did not lock in customs even with the thousands of restrictions that the current government is doing to prevent the purchase of imported products. The quality is very good, and my son is super happy to use his neon green sneakers in school.
Everything is fine. The size light matches. Delivery-"bullet". took the second time the first was enough for 3 summer seasons to the seller. Thank you. Prosperity!
All Super!!! the size is the same.
Cool light, let's see how to wear size
Only got a little big but very beautiful and good, and the delivery is not even talked about very fast less than 15 days.