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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Shoes came beautiful but genuine leather tongue I think
It fits well on the foot and the design is also good. It's a good price.
Right size, very beautiful. I had already bought a brown one. Quality beyond what I imagined.
Very good shoes, very comfortable and durable. I recommend them quite a bit
High-quality shoes
They do their job
Thank you China I love these shoos, very comfortable for my feet :)
Good
Good product. Fast delivery.
The shoes are nice. Good quality and comfortable . My foot is 27.5cm long and best fit shoe is 40. Thanks.
I liked the shoes very much.
Duge Shvidka delivery of 8 days to new ones. rozmir 45 pidyshov to our 43, I got it, the mouth of m'yak, Spring. I recommend the seller, you have time to sell!
It looks good. I want to use it well how durable it is.
I recommend, as described
I received them a few hours ago they are already on the feet, the shipment was very fast
shoes its very good but i have order 43 size and deliverd in41
I received the item in good condition
fast shipping. The shoes look good and fit true to size. They are very comfortable.
Super shoes. For the fall as he found. They are soft and beautiful. And cheap with leather.
They are not the ones I asked for, but the quality and comfort is not bad.
It's okay to be comfortable
Product as the description Thank you seller
Take her hand bigger than you are used even 2 dimensions more shoe really small
The shoes are very good, comfortable, fit the leg perfectly, chose according to the size table.
The shoe is the same way it is in the photo, perfect finish, with a lot of quality, it was right on my foot, the number does not match that of Brazil but, just check the table that the site makes available that goes well. I was very pleased with the acquisition. You can buy without fear, just check the size chart. In Brazil I shove 39, I bought 41 only started to be fair, but you can use it well. Great shoe. Thank you very much!