We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I really love this shoe is wonderful
Really beautiful, just like in the picture Good visibility, hope that even comfort As for measure-need to order a measure or two more
Fall Out a size smaller. Otherwise we have already had some of these shoes. Very satisfied
nice
Sweet shoe really. But small dimensions are really small. I'm inviting new
My grand daughter loved her Blue ones but have to try these on her.
Very nice I recommend itđź‘Ť
A delivery service so efficient and arrived very quickly, I received the package before the scheduled date, I like the pair of shoes and my son also thank you to the seller. I highly recommend thank you.
The shoe is nice the only thing I like
Very satisfied
So fast in delivery thank the seller
Size very well. Very good quality. Very comfortable
Good. Recommended.
Superior degree
Simply delighted with the quality too beautiful Super recommend and compared more times
Many thanks to the delivery man I arrived earlier than expected They are very cute and soft they will be perfect
I love unfortunately I took a small size to take a size or two size above. I'm going to recommend some
Very very satisfied thank you very much♥️
They are the same as in the photo, they look very good and they are beautiful, they do not weigh anything and they are firm, but a little light I think it is useful for taking photos and casual outings, not for the day to day.
Dark pink color fuchsia, not red. I really love it.
Very nice I love it is very comfortable many thanks to the seller
Great color, looks exactly like the photos. I think they will look nice on my grandson's feet.
They are comfortable and they give a lot of size because they are wide
I recommend, good shoes for this price
The most sweet youth, everyone asks where, quality is really fine