SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of PriceLess (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://price-less.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Fast shipping
Thank you!..perfect for my kids
Excellent quality product! Compliant with the description! Size 34 is a little too big, but that's not a problem. Thank you! Fast delivery.
Fantastic. They are of quality. My son has been using them for almost a month and they are like the first day.
A sufficient in time and without any problem! ❤️
Fully matches the description, didn't have time to take a photo, the child snatched it for sports, he is delighted. The quality is excellent, delivery within the specified time frame. They did fiddle with the size, of course, not very convenient. ordered 35 EU for 35 RF Thank you. 💕
I really liked it. As a advice, always order a larger size so that it looks good.
very nice shoes, made nicely, crystals and a lot of frajde occurred, I recommend them
😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘
very. She shoes
Looking great
My son loves them! very good quality, I recommend them!
Very comfortable, same as the ones in the image.
😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘 😘
Very good product, my son is very happy with his tennis shoes.
Divinos the best in the world, they smell delicious, just like the image in the publication and much better.
nice material and good shoes. kids were very happy
My son goes crazy
Very cute, my daughter loved it, perfect. It took too long to arrive I didn't even think it would arrive anymore.
Wonderful!! ! My son loved it, everything was beautiful, from the box to the tennis shoes, the bag with the slices and Sonic rings! It was a pleasure to see his happiness! Correct size!
🔝My happy son🥰
In good condition, arrived on time, as seen in the photos.
The order arrived very quickly, it is the same as in the photo, however, the quality and smell are not the best. My son was really happy, of course!
Very pretty as described Attention, there are 15 customs fees to be planned to retrieve the package, but this is not mentioned.
Compliant with the description. Arrived quickly. only the box is a little damaged by transport but otherwise everything is OK. small smell.