We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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good quality, looks great. Thank you. ♥️ ♥️ ♥️ ♥️ ♥️ ♥️ ♥️
excellent article. the measurements in the photo. The engraving is sharp and exactly the image I sent. It arrived on time and well packaged. Thank you very much!
It is highly recommended. It is very well engraved. The shipping is very fast
I had problems with my local mail, but the seller helped me with the problem, the perfect pendant.
very good
the pendant looks good. but I still don't know about the durability. it is nicely packaged. I hope you like the gift.
Thank you
I love it, it's great for the price, both the medal and the necklace come, and the engraving looks correct, both the photo and the engraved phrase.
Very beautiful
It’s very well made, you can see small details and the resemblance is very clear. I’m very happy with it 🥰
What a wonderful necklace!!! It's super well done, the photo is super sharp, carved, and the touch feels a slight relief... Very good quality. It arrived very quickly and I received it in the mailbox since it is a small package. I will buy more to give as gifts since I have been impressed and satisfied.
Great Seller, attention, good communication and great availability; very fast production of the products, beautiful stainless steel engravings of photos that we want to turn into daily souvenirs or gifts. Great, thank you very much
Gran Vendedor, atención, buena comunicación y gran disponibilidad; elaboración muy rápida de los productos, preciosos grabados en acero inoxidable de fotos que queremos convertir en recuerdos para nuestro día a día o para regalar. Genial, muchísimas Gracias
Very high-quality keychain, looks exactly like the picture, high workmanship, I recommend it.
Llavero de muy alta calidad, se ve exactamente como en la foto, alta calidad de trabajo, lo recomiendo.
Beautiful keychain, I am extremely surprised by the quality. identical appearance to my dog.
me encanta , está genial por el precio viene tanto la medalla como el collar y la grabación se ve correctamente tanto la foto como la frase grabada
artículo excelente. las medidas en la foto. El grabado es nítido y exactamente la imagen que envié. Llegó a tiempo y bien empaquetado. ¡Muchas gracias!
muy bueno
Que maravilla de collar!!! Está super bien hecho , la foto súper nítida tallada y el tacto se nota un leve relieve... De muy buena calidad. Me llegó muy rápido y lo recibí en el buzón ya que es un paquete pequeñito. Volveré a comprar más para regalar ya que he quedado impresionada y satisfecha.
Muy bonitos
Gracias