We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great purchase! The sneaker is very comfortable, with a material that, although it looks delicate, has good quality. The finish is well done, and the design is exactly as in the photos. One point to consider is that it gets dirty easily due to the light color, but fortunately it is easy to clean if you do it quickly. I am very satisfied with the product and recommend!
🛩 fast shipping ✈️ ✳️ High-quality sneakers 👟 comfortable, lightweight, nice colour, accurate measurements ⚘️ 💯% satisfaction 💕
bom
Danke
It arrived in about 10 days, it has a design that I liked, they are quite light, because they are made of light materials so at the moment I will give it 4 stars, after a month or two of use, I will put a better or worse rating at the moment, everything is fine.
Are very parents👌
Shoes are not as I expected ..
Very good packaging
Pretty.
gut
article conforme à la description
everything is perfect ❤️ My son loves them.
Super class
Send back. Fit large-immediate refund
Article as described. Everything okay. Thank you. Thank you.
Ottimo tênis, same as photos
Thank you for arriving sooner than you think ^ ^ First of all, I looked at the product carefully, but it is well stitched and without a fault. Well arrived ^ ^ I feel good because I think I bought the price well beyond expectations I'll tell you the most important foot fight. You have 275 feet, but in the case of basketball shoes, you have to choose 290 because the ball is small. I could wear it, but this product doesn't seem like that. I'm afraid it's small 46(290) when I ordered and read it, I think you can order 280/45. It's okay if the ball is wide. I'm now 290 (46) if you return it, you will be worn, but at least you don't care about this product, and those who wear 275 if you can use it more easily than fit 280(45)/If you want to wear the right fit, you can order a regular size. Since I came out and it's adjustable enough with a string, I don't think you can care about it ^ ^ Product selection seems to be good/strong ^ ^
Good ~ ~
Elegant super happy I already have 3 purchases of this model of black, red and white shoe
I liked it. He's pretty light. I took a bigger number to make sure and it was fair.
Nice shoes 👞
Exelent
I bought this sneakers previous year. They were super comfortable so I decide to buy another pair of them
Very beautiful and stylish.
ok