We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Correct quality, it looks good, the only downside is that some pockets are only decorative, the color is nice. Now it is very hot, in autumn and winter I will see if I shelter enough.
Nice COLOR, the estimate to arrive was fast, it was not late, I recommend them, I assure you that it will arrive as soon as possible...
I really liked the product. Fantastic color, exact measurement. Very satisfied with the product.
Very cute, as seen in the photos
Great jacket quality very good . size medium. is irish size Ăźmall.
It is of very good quality, the shipping was fast as well as the reception all according to the specified everything with attention and satisfaction I fully recommend👍🏻
Great product, although if you are tall or chubby I recommend that you buy it one or 2 sizes bigger, I ordered it XL and it is barely fair, it is neither big nor small, and it's xl or XXL I don't remember, but it's certainly a good product, very elegant and very pretty
Very comfortable, well made and stylish
This is a great jacket, a lot better than the photos show. The company advised me on what size to get as Asian and European size are different. Recommended all round.
Excellent jacket. Above average quality.
size large is same Irish size small so extra size is needed. otherwise great jacket good quality looks good. thanks
Super Jacket, elegant and at the same time sport, good design, comfortable and good materials, I have several colors
Overtop
Perfect!
For Japanese people, it is recommended to order one or two sizes larger.
All good, second time I buy and it is a good material and comfortable. I always buy in my country size M, but this jacket has to be XXL
Excellent, very looks the same oh better than in the presentation
Good, but it's not a warm jacket because it's a little light.
Perfect size, very cute product.
Good price ratio quality and perfect size xl for 1.76 and 67 kgm.
it's really good
Excellent quality, fast shipping the right size
The price quality ratio is perfect and the size fits and the color as the picture.
Amazing jacket , the quality is fantastic and it looks very cool especially in it's red color . Plus it has pockets for the hands which is necessary during the winter time . I highly recommend it !