We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Arrived very quickly.The product is very good.Everything is in order.The box is broken but the product is in order.I recommend to buy
Very good article
The line is like a Gimo, but I think you should suck it up and try it on.
The sweater is not bad, warm, I took 98 XXL on the OG-sat down as it was supposed to be free, although it was possible to take less in the belt.
The sweatshirt was bought for my daughter, she is 165 cm tall, weight 45 kg, fit normally but the seller advised me to take L, which would be freer. the seller answers the questions immediately.
I recommend it, the truth is it super beautiful and it is warm inside!!
good very
I liked it very much for the cost it is excellent, but it took too long to arrive, I wanted it for December and it arrived in January.
The hoodie is good, I recommend the seller! In the reviews I saw that they wrote the fabric is thin and transparent, but there is no thick fabric for the winter is suitable.
You may have to ask for a size more than yours. The sweater is finite, it is more synthetic than cotton, but the inner lining is pleasant. Total, for the price I paid, okay. I'm going to use it to be home.
Veľkosť a farené prevedenie je v poriadku, but materiál Z ktorého je mikina je umelý.
I like it very much. A little sleeves are long. There are no problems to shorten.
Hoodi trohi thin and cold, ale so normal. All-Union texture
Very good product and good quality, very well packed, just I recommend
Ordered in different sizes, came two in one size, but the yellow was much more than Gray
Class svitshot, fabric is available to Tyla, m'yakenka. This is decent. Let's wonder, don't go to Maybutnyom. Rozmir pidiyshov idially, at zrist 166 cm, OG 98, from 75, OS 100 cm took rosmir XL (Ukrainian M, 44-46). Came after a new one for 2 levels.
Buono
Very nice but small yet I took a very large size L
A little bit not my size, but no more, risked. And everything is good and good quality. Thanks to the seller.
Infallible
It's terrible and beautiful
I am super happy, it is very pretty, good value for money, I love the color, perfect size, I do 42 French and I took 3XL, I did well, take 2 size above to be comfortable. Thanks to the seller.
Super well Super comfortable and a little warm just the sleeves a little small
It is ok i bought XL and it is still like this but it is ok
I like this color and size is ok for me.