We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The perimeter of my calves is 45cm. So these socks are made for very thin calves. Like extremely thin. As if i was a well developed child. If the perimeter of your calves is 38cm you will be able to put them on nicely with no resistance. But if you live in a bigger body like me then i recommend you to ommit from them. Although i do regret my purchase as you can see from the pictures i mamaged to put them on, but not without resistance. In fact the only way i could make them to fit is by removing my socks. I have no doupt that they will stretch a little bit but my whole purpose was to wear them on top of my winter socks. I don't think it is possible for me. The furry material inside it is very warm and the gel non slip material is really good. I only wish the seller provided the information about the perimeter where the calves are just so the fat people like me know if it is made for us or not.
super jolie đđ
Super
Warm and comfortable
Correct shipping and in your term product corresponds with the description is soft and warm
As described and very nice
perfect socks. great purchase
Good, warm socks. The quality is good. Ordered several. Delivered quickly. I recommend the order.
Fully satisfied
I am very satisfied. The goods even arrived 1 week earlier than announced. The socks fit very well and are nice and cozyđđđ
Perfect. I can wear them to slide around knocking down old grannies that get in my way in the shopping mall whilst keeping my feet warm. I wear them in your hands too but I look like a total fud but hey thatâs what happens when you sniff too much glue.
Very nice. Arrived late ms good and apology. Dc thank you
Super !
Great socks very comfortable I love them đ
Warm and look good
Bonitas